INDEX / DIRECTORY / BARCLAYS / DIGITAL

Barclays DIGITAL

DIGITAL INFRASTRUCTURE AUDIT UPDATED 2026-09-22
Digital Score 0.00 /10 B Barclays - Complicity Index 734
Digital 0.00

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Enterprise Technology Stack & Vendor Relationships

Barclays’ publicly disclosed core security-strategy partner is Microsoft, named in a 2024 announcement expanding Barclays’ security strategy through Microsoft Security Solutions.1 Barclays’ current supplier-facing Information and Cyber Security Supplier Control Obligation document (Version 15.0) does not name specific technology vendors.2 Targeted review found no confirmed direct Barclays relationship with Israeli-founded or Israeli-linked cybersecurity vendors including Check Point, Wiz, CyberArk, SentinelOne, or Claroty, nor with Palo Alto Networks.1, 2 no public evidence identified of a direct Barclays licensing or subscription relationship with any of those vendors.

Barclaycard extended an existing contract for Verint Witness Actionable Solutions call-recording and quality-monitoring software in 2008, bringing its total deployment to nearly 10,000 agent seats across contact centres including Dublin.3 A current Barclays job posting for a Verint Contact Center Support Engineer in Whippany, New Jersey supports continued use of Verint in Barclays’ contact-centre environment, although current scope beyond that advertised role is not publicly specified.4 This deployment represents a contact-centre-wide, rather than merely peripheral, dependency on Verint technology within Barclaycard’s operations.3 No confirmed direct Barclays–NICE or NICE Actimize relationship was identified; a reference to NICE Actimize surfaced only via Target Group, a UK business-process outsourcer whose client roster includes Barclays, which is an unverified two-hop association rather than a confirmed direct relationship.

Barclays’ major disclosed hybrid/private-cloud infrastructure partner is Hewlett Packard Enterprise through HPE GreenLake Cloud, first contracted in 2021 and extended and doubled in September 2024 to cover more than 100,000 workloads across UK, US, and Asia hubs.5, 6, 7 No evidence was found that HPE’s Barclays engagement mandates or deploys Israeli-origin technology, and the disclosed hub geographies do not include Israel.7 no public evidence identified of Israeli-origin technology being mandated or recommended by Barclays’ disclosed systems integrators.

The available record confirms a licensed and currently supervised Israeli banking operation rather than solely a historic representative office.8, 9 The Bank of Israel announced on 15 August 2011 that it granted Barclays Bank PLC a foreign-bank licence and permit to open an Israeli branch, after Barclays had maintained a representative office since late 2008.8 The Bank of Israel’s current supervised-bank list includes Barclays plc among foreign banks supervised in Israel, but does not identify the branch’s systems, products, personnel, customer volume, or data-processing locations.9 A 2022 State of Israel prospectus described Barclays Bank PLC as one of four foreign-bank branches operating in Israel “on a smaller scale,” while Barclays’ current research disclosure states that the Barclays Israeli branch cancelled its investment-marketing licence on 30 November 2014 because it serves eligible clients under exemptions in Israel’s Advisory Law.10, 11

Surveillance, Biometrics & Retail Technology

No public evidence identified of Barclays’ use of Israeli-origin retail-surveillance or biometrics vendors such as Trigo, BriefCam, AnyVision/Oosto, or Trax. Barclays’ verified biometric deployment was non-Israeli in origin: voice biometrics for Barclays Wealth & Investment Management call-centre customers were deployed in 2013 using Nuance Communications’ FreeSpeech technology.12, 13 The current operational status of this specific product line is not confirmed by later sourcing.12, 13

Barclays deployed employee-monitoring software from Sapience Analytics for approximately 18 months through early 2020, tracking desk time, task duration, and “unaccounted activity,” including bathroom breaks.14, 15 This triggered an ICO investigation, confirmed in August 2020, after Barclays disabled an individual-tracking feature following staff backlash.16, 17 Sapience Analytics is US/India-headquartered rather than Israeli-origin, which rules out an Israeli-origin workforce-surveillance finding for this incident.14, 15 no public evidence identified of third-party or bundled deployment of Israeli-origin surveillance technology within Barclays retail or workplace systems.

Cloud Infrastructure, Data Residency & Sovereign Cloud Participation

No public evidence identified of Barclays operating, leasing, or co-locating data-centre infrastructure within Israel; Barclays’ disclosed data-centre operations are UK-based.5, 6, 7 Barclays is not a participant in Project Nimbus, the Israeli government cloud-computing contract executed by Google Cloud and Amazon Web Services.18 No evidence of a comparable Barclays government-cloud contract with Israeli state bodies was identified.18

Barclays’ primary disclosed cloud and hosting partners are AWS, Microsoft, Oracle Cloud Infrastructure, and HPE GreenLake private cloud, with disclosed HPE hub geographies limited to the UK, US, and Asia; no Israel-hosted component was identified in those disclosures.5, 6, 7 Barclays’ FY2025 Form 20-F states that almost 90% of its estate is in a hybrid multi-cloud environment and identifies Barclays Execution Services Limited as its group-wide technology-operations and functional-services company, but it does not identify Israel as a hosting region or state that Israeli personnel operate that estate.19 no public evidence identified of Barclays providing cloud, digital-sovereignty, or infrastructure-resilience services to Israeli state or military bodies.

Barclays’ FY2024 Form 20-F describes a Group-wide Data Privacy Standard requiring businesses to appoint an executive accountable for personal-data processing, supported by an assurance programme, annual colleague privacy training, and Group Data Protection Officer reporting to senior management.20 Barclays’ current Private Bank privacy policy states that, when personal data is transferred to a Barclays office or another organisation in another country, Barclays requires equivalent protections and processing in accordance with Barclays’ instructions.21 These are Group-level statements, and no public evidence identified that maps them to the Israeli branch; identifies systems used by Israeli staff or contractors; or establishes whether access is role-based, remote, local, anonymised, or limited to non-sensitive data.20, 21

No public evidence identified that the licensed Tel Aviv branch processes, stores, routes, administers, or routinely accesses Barclays customer account, payment, identity, communications, location, or other customer data, including for customers outside Israel.22, 23, 8, 9, 10, 11 The available record establishes a foreign-bank branch, an eligible-client investment-services position, and an Israel-facing corporate presence, but not the data flows used to provide those services.22, 23, 8, 9, 10, 11

The Bank of Israel Banking Supervision Department regulates the banking system, including foreign banks, and publishes applicable reporting, prudential, consumer, AML/CFT, and technology regulation.9, 24 Its customer-identification and AML/CFT circular is directed to banking corporations.25 A 2012 IMF assessment describes a general supervisory framework permitting on-site and off-site supervision and collection of supervisory information through prudential returns, including access to customer-identification, KYC, transaction, and other relevant documentation in AML/CFT supervision.26 This is a pre-2020 general description of Israel’s supervisory regime, not evidence of a Barclays-specific demand, disclosure, inspection, or transfer.26 The Bank of Israel also operates legally defined restricted-account information arrangements, but the reviewed record does not establish that Barclays submitted data under that scheme or identify any Barclays dataset held by the Bank of Israel.27

No public evidence identified of a Barclays disclosure, procurement record, court record, regulator decision, supervisory return, AML reporting record, or privacy notice showing that an Israeli authority has accessed Barclays-held customer data through its Israel operation.8, 9, 11, 24, 25, 27 Accordingly, the available record cannot confirm or disconfirm data exposure meeting the Digital Data-Exposure / Sovereignty Principle: it confirms Barclays’ licensed and supervised Israeli presence, but not Israeli data-centre use, data residency, branch-system architecture, remote-access permissions, customer-data categories, or Israeli personnel, contractor, or state access.8, 9, 10, 11, 19

Defence, Intelligence & Security Sector Technology Relationships

No public evidence identified of any Barclays technology contract, partnership, or service agreement with the Israeli Ministry of Defence, IDF, or Israeli intelligence agencies. No public evidence identified that Barclays-developed or Barclays-operated technology has been documented as deployed for military, intelligence, or law-enforcement surveillance in Israel or the Occupied Palestinian Territory. No public evidence identified of Barclays offensive-cyber or weapons-technology provision.

Barclays’ documented relationship to Israeli military technology is financial rather than a technology-provision relationship: a May 2024 War on Want, Palestine Solidarity Campaign, and CAAT report states that Barclays held more than £2 billion in shares and provided £6.1 billion in loans and underwriting to nine arms-related companies, including Elbit Systems, BAE Systems, Boeing, Caterpillar, General Dynamics, QinetiQ, Raytheon, Rolls-Royce, and Ultra Electronics.28, 29, 30, 31, 32 This activity is V-FIN-domain material because it concerns equity holdings, loan facilities, and bond underwriting rather than technology developed, operated, or supplied by Barclays.28, 29, 30, 31

No public source retrieved connects the licensed branch, historic IDEC, Rise Tel Aviv, Verint deployment, or Barclays cloud platforms to an Israeli military, intelligence, state, settlement, or occupied-territory technology customer.3, 33, 34, 5, 22, 8, 9

AI, Algorithmic & Autonomous Systems

No public evidence identified of Barclays providing AI or machine-learning systems to Israeli state bodies. No public evidence identified of Barclays training data or model development using surveillance-derived data from Israel or the Occupied Palestinian Territory. No public evidence identified of Barclays involvement in autonomous systems or lethality-related technology.

Within Barclays’ own workplace-management systems, the Sapience Analytics deployment used automated tracking of desk-time and task activity and prompted the ICO investigation described above.14, 16, 15, 17 This is a workplace-surveillance finding rather than an Israel-linked AI or algorithmic finding because Sapience Analytics is not Israeli-origin.14, 15 No post-2019 evidence was located confirming Israeli AI provision, Israeli state AI contracts, or operational integration of Rise Tel Aviv participants into Barclays systems.34

Technology Ecosystem & R&D Footprint

Barclays PLC is the Group parent, and Barclays Bank PLC is its wholly owned subsidiary.19, 35 The parent’s FY2025 Form 20-F identifies its principal regulated subsidiaries, but Israel is not identified as the principal place of business of an entity in that limited table; this does not establish the absence of a branch, local registration, or smaller subsidiary.19

Barclays Capital contracted Ness Technologies in a five-year, US$75 million-plus deal announced in 2011 to establish the Israel Development and Engineering Center in Tel Aviv, intended to employ approximately 200 Israeli technology and finance staff supporting Barclays’ international financial and technology operations.33, 36 The current operational status, headcount, operating entity, contractor arrangements, system responsibilities, and data access of IDEC are not confirmed by later sourcing.33, 36 Barclays’ current Corporate & Investment Bank Israel contact page, Barclays’ current Israeli-branch disclosure, the Bank of Israel’s supervised-bank list, and Dun & Bradstreet’s Tel Aviv-Jaffa listing support continued Israel-facing corporate and regulated presence, but do not establish continuation of the IDEC R&D function.22, 23, 9, 11

Barclays operated the Rise Tel Aviv accelerator, branded the Barclays Accelerator and powered by Techstars, which opened in March 2016 in the former Tel Aviv Stock Exchange building and ran 13-week cohorts of approximately ten fintech and cybersecurity startups per year, with Barclays committing up to £10 million in investment per cohort class.37, 38, 39, 40 The accelerator ran at least five annual cohorts through 2019, when Barclays described “five rapid years” of fintech innovation in Tel Aviv and announced its 2019 cohort class.34, 41 An Israeli entrepreneur was tapped to head the Tel Aviv accelerator.42 This was a direct, sustained, Barclays-funded and Barclays-operated technology-incubation relationship with the Israeli fintech and cybersecurity ecosystem from 2016 through 2019; later continuation remains unconfirmed.37, 38, 39, 40, 34, 41, 42

No public evidence identified of Barclays acquiring an Israeli-origin technology company, joint intellectual-property development with Technion, Hebrew University, or the Weizmann Institute, or post-2019 Rise Tel Aviv successor activity, investment holdings, or system integration.33, 36, 34 For historical completeness, Barclays held a controlling 50.1% interest in Barclays Discount Bank Limited from 1972 and fully divested to Israel Discount Bank on 9 February 1993; this was a historical banking entity rather than a technology relationship.43

No public evidence identified in reviewed controlling-person records and targeted searches of a Barclays Chair, CEO, executive director, ≥10% shareholder, or identified personal/family vehicle holding a disclosed investment, board role, or controlling interest in an Israeli surveillance, cyber, AI, SIGINT, or military-technology company.20, 19, 44 This is record-scoped because public director and annual-report disclosures do not comprehensively disclose private investments.20, 44

Civil Society Scrutiny & Regulatory History

Barclays does not appear to be named in the OHCHR Database of Business Enterprises maintained pursuant to Human Rights Council Resolutions 31/36 and 53/25, nor in its 2023 update; available material predominantly identifies Israeli-domiciled banks and companies operating directly in or for settlements.45, 46, 47 no public evidence identified placing Barclays on this database.45, 46, 47 The checked 2023 and 2025 update documents also do not mention Barclays, which is a document-scoped result rather than a broader conclusion about all records.45, 46

The UN Special Rapporteur’s report From economy of occupation to economy of genocide names Barclays alongside BNP Paribas among banks underwriting Israeli treasury bonds, while its reviewed surveillance, AI, cloud, and Project Nimbus discussion does not name Barclays specifically.48, 49 This is financial rather than digital-technology material.48, 49

The May 2024 War on Want, Palestine Solidarity Campaign, and CAAT report documents Barclays’ financial ties to nine arms and military-technology companies supplying Israel, including Elbit Systems, while characterising Barclays’ relationship to Elbit as financial rather than technological.28, 29, 30, 31, 32 BankTrack republished coverage under the title “Barclays: Banking on Apartheid.”31

Barclays’ SEC-registered shareholding in Elbit Systems fell to zero by late October 2024, a reduction of 16,345 shares worth more than US$3.4 million since a 15 May 2024 filing, following 54 direct actions against Barclays UK premises by Palestine Action over roughly one year.50, 51, 52, 53, 54, 55 Barclays disputed the “divestment” characterisation, stating that it held such shares in custody for client-instructed trades and did not consider itself an investor in Elbit Systems.56

The Palestine Solidarity Campaign’s Boycott Barclays campaign reported more than 1,500 individual account closures by 15 February 2024, and coverage cited roughly 5,000 closures across organised collective closure days in 2024.57, 58, 59 The Don’t Buy Into Occupation coalition published 2024 and 2025 reports addressing corporate ties to the occupation, within which Barclays’ financing relationships have been discussed.60, 61

Barclays publicly stated in 2025 that it would continue as an Israeli government-bond primary dealer, while reviewed public underwriting records showed no Barclays-underwritten Israeli government-bond issuance since January 2024 and Barclays fell from seventh to eleventh of twelve primary dealers in April–June 2025 rankings.62, 63 Reporting also indicated that Barclays had planned to withdraw from Israeli bond auctions.18 These are financial rather than digital-technology indicators.18, 62, 63

Barclays’ May 2025 AGM was disrupted by Palestine-solidarity and climate protesters citing Barclays’ financing of arms companies supplying Israel.64 no public evidence identified of regulatory or legal actions specific to Barclays technology sales to Israeli state entities.65, 66, 19, 35

Footnotes

  1. https://news.microsoft.com/source/emea/features/barclays-selects-microsoft-security-solutions-to-expand-security-strategy/ ↩ ↩2

  2. https://home.barclays/content/dam/home-barclays/documents/who-we-are/our-suppliers/English/v15/Information%20and%20Cyber%20Security%20SCO%20v15.0%20-%20English.pdf ↩ ↩2

  3. https://www.finextra.com/pressarticle/20477/barclaycard-extends-verint-call-centre-software-deal ↩ ↩2 ↩3

  4. https://search.jobs.barclays/job/whippany/verint-contact-center-support-engineer/22545/15955103 ↩

  5. https://www.hpe.com/us/en/newsroom/press-release/2024/09/barclays-doubles-private-cloud-estate-with-hpe-greenlake-cloud.html ↩ ↩2 ↩3 ↩4

  6. https://www.businesswire.com/news/home/20240916381133/en/Barclays-Doubles-Private-Cloud-Estate-With-HPE-GreenLake-Cloud ↩ ↩2 ↩3

  7. https://www.itpro.com/cloud/hybrid-cloud/barclays-extends-hpe-greenlake-contract-amid-significant-acceleration-of-hybrid-cloud-strategy ↩ ↩2 ↩3 ↩4

  8. https://www.boi.org.il/en/communication-and-publications/press-releases/the-governor-of-the-bank-of-israel-grants-a-licence-to-barclays-bank-that-enables-it-to-carry-out-banking-activity-in-israel ↩ ↩2 ↩3 ↩4 ↩5 ↩6 ↩7

  9. https://www.boi.org.il/en/economic-roles/supervision-and-regulation/list_supervised/ ↩ ↩2 ↩3 ↩4 ↩5 ↩6 ↩7 ↩8 ↩9

  10. https://www.gov.il/BlobFolder/dynamiccollectorresultitem/prospectuses_18k_report_2022/he/Prospectuses_prospectuses_18k_report_2022.pdf ↩ ↩2 ↩3 ↩4

  11. https://publicresearch.barcap.com/misc/globalDisclaimerWTitle.html ↩ ↩2 ↩3 ↩4 ↩5 ↩6

  12. https://news.nuance.com/2013-05-08-Barclays-Uses-Nuance-Voice-Biometrics-to-Identify-Customers-by-the-Sound-of-their-Voice ↩ ↩2

  13. https://www.finextra.com/newsarticle/29245/barclays-rolls-out-voice-biometrics-for-phone-banking ↩ ↩2

  14. https://www.bankinfosecurity.com/barclays-faces-employee-spying-probe-a-14796 ↩ ↩2 ↩3 ↩4

  15. https://www.aiaaic.org/aiaaic-repository/ai-algorithmic-and-automation-incidents/barclays-employee-spyware-monitoring ↩ ↩2 ↩3 ↩4

  16. https://www.cnbc.com/2020/02/20/barclays-backtracks-on-staff-surveillance-system-after-criticism.html ↩ ↩2

  17. https://www.enterprisetimes.co.uk/2020/08/10/ico-probes-barclays-over-staff-tracking-system/ ↩ ↩2

  18. https://www.aljazeera.com/news/2024/8/15/barclays-planned-to-withdraw-from-israeli-bond-auctions-report ↩ ↩2 ↩3 ↩4

  19. https://www.sec.gov/Archives/edgar/data/0000312069/000031206926000004/bcs-20251231.htm ↩ ↩2 ↩3 ↩4 ↩5 ↩6

  20. https://www.sec.gov/Archives/edgar/data/312069/000031206925000114/bcs-20241231.htm ↩ ↩2 ↩3 ↩4

  21. https://privatebank.barclays.com/support-and-information/privacy-policy/ ↩ ↩2

  22. https://www.ib.barclays/contact-us/il.html ↩ ↩2 ↩3 ↩4

  23. https://www.dnb.com/business-directory/company-profiles.barclays_bank_plc.0edcac98defd87d76cdbe795638f2729.html ↩ ↩2 ↩3

  24. https://boi.org.il/en/economic-roles/supervision-and-regulation/supervision-of-the-banking-system-2/ ↩ ↩2

  25. https://www.boi.org.il/en/economic-roles/supervision-and-regulation/circulars/prevention-of-money-laundering-and-terrorism-financing-and-customer-identification ↩ ↩2

  26. https://www.elibrary.imf.org/view/journals/002/2012/085/article-A001-en.xml ↩ ↩2

  27. https://www.boi.org.il/en/information-and-service-to-the-public/banking-customer-service-information/public-guides/no_cover/ ↩ ↩2

  28. https://waronwant.org/sites/default/files/2024-05/Briefing_Barclays_Arming%20Israel%E2%80%99s%20Apartheid%20and%20Genocide.pdf ↩ ↩2 ↩3

  29. https://waronwant.org/news-analysis/barclays-bankrolling-genocide-apartheid ↩ ↩2 ↩3

  30. https://caat.org.uk/publications/barclays-arming-israel/ ↩ ↩2 ↩3

  31. https://www.banktrack.org/article/new_report_barclays_banking_on_apartheid ↩ ↩2 ↩3 ↩4

  32. https://palestinecampaign.org/barclays-arming-israels-apartheid-and-genocide/ ↩ ↩2

  33. https://itrade.gov.il/spain/barclays-to-establish-rd-center-in-israel-to-support-their-global-operations ↩ ↩2 ↩3 ↩4

  34. https://home.barclays/news/2019/7/five-rapid-years-in-fintech-innovation/ ↩ ↩2 ↩3 ↩4 ↩5

  35. https://www.sec.gov/Archives/edgar/data/0000312070/000031207026000006/bbplc-20251231.htm ↩ ↩2

  36. https://www.israel21c.org/barclays-launches-rd-center-in-israel/ ↩ ↩2 ↩3

  37. https://www.timesofisrael.com/barclays-seeks-startups-for-new-fintech-accelerator-program-in-tel-aviv/ ↩ ↩2

  38. https://www.fintechfutures.com/bankingtech/a-look-inside-barclays-fintech-accelerator-rise ↩ ↩2

  39. https://nocamels.com/2016/10/tel-aviv-barclays-techstars-accelerator/ ↩ ↩2

  40. https://www.financemagnates.com/fintech/news/barclays-taps-tel-aviv-fintech-cyber-startup-hub/ ↩ ↩2

  41. https://home.barclays/news/press-releases/2019/04/barclays-accelerator-announces-2019-tel-aviv-class/ ↩ ↩2

  42. https://www.calcalistech.com/ctech/articles/0,7340,L-3731665,00.html ↩ ↩2

  43. https://www.archive.barclays.com/items/show/5354 ↩

  44. https://find-and-update.company-information.service.gov.uk/company/00048839/officers ↩ ↩2

  45. https://www.ohchr.org/en/business/bhr-database ↩ ↩2 ↩3

  46. https://www.ohchr.org/en/press-briefing-notes/2023/06/update-database-business-enterprises-relation-occupied-palestinian ↩ ↩2 ↩3

  47. https://www.hrw.org/news/2023/07/05/human-rights-organizations-welcome-release-ohchrs-update-un-database-businesses ↩ ↩2

  48. https://www.un.org/unispal/document/a-hrc-59-23-from-economy-of-occupation-to-economy-of-genocide-report-special-rapporteur-francesca-albanese-palestine-2025/ ↩ ↩2

  49. https://www.ohchr.org/sites/default/files/documents/hrbodies/hrcouncil/sessions-regular/session59/advance-version/a-hrc-59-23-aev.pdf ↩ ↩2

  50. https://www.middleeasteye.net/news/barclays-israel-elbit-systems-sells-shares-weapons ↩

  51. https://palestineaction.org/barclays-divest-elbit/ ↩

  52. https://www.business-humanrights.org/en/latest-news/iopt-barclays-offloads-all-shares-in-israeli-arms-company-elbit-systems-after-pressure-from-palestine-action/ ↩

  53. https://www.thenationalnews.com/business/banking/2024/10/31/barclays-has-sold-its-shares-in-israeli-defence-firm-elbit-palestine-action-says/ ↩

  54. https://bdsmovement.net/news/barclays-bank-no-longer-listed-elbit-systems-shareholder ↩

  55. https://www.ethicalconsumer.org/money-finance/palestine-boycott-success-barclays-no-longer-holds-shares-elbit-systems ↩

  56. https://www.thejc.com/news/barclays-denies-claims-of-divestment-from-israels-largest-weapons-manufacturer-m7wfp5r5 ↩

  57. https://bright-green.org/2024/02/15/over-1500-people-close-barclays-accounts-over-firms-links-to-israel/ ↩

  58. https://www.thecanary.co/uk/news/2024/02/09/barclays-israel-boycott/ ↩

  59. https://palestinecampaign.org/boycott-barclays-bank/ ↩

  60. https://dontbuyintooccupation.org/reports/dont-buy-into-occupation-report-2025/ ↩

  61. https://profundo.nl/projects/don-t-buy-into-occupation-iv/ ↩

  62. https://novaramedia.com/2026/06/08/european-banks-are-stopping-financing-israels-genocide/ ↩ ↩2

  63. https://www.marketscreener.com/quote/stock/BARCLAYS-PLC-9583556/news/Barclays-to-Continue-as-Primary-Dealer-for-Israeli-Bonds-47660944/ ↩ ↩2

  64. https://www.usnews.com/news/top-news/articles/2025-05-07/barclays-attracts-fresh-anti-israel-protests-at-shareholder-meeting ↩

  65. https://www.sec.gov/Archives/edgar/data/0000312069/000031206926000004/bcs-20251231.htm ↩

  66. https://www.sec.gov/Archives/edgar/data/0000312070/000031207026000006/bbplc-20251231.htm ↩