Capgemini DIGITAL

Target: Capgemini SE, relevant subsidiaries, brands, and documented technology partnerships

Research date: 25 October 2026

Evidence period: 2018–2026, with emphasis on 2024–2026

Enterprise Technology Stack & Vendor Relationships

Israeli-origin enterprise software and services

Capgemini publicly confirmed on 14 February 2024 that it received CyberArk’s 2023 Managed Security Services Partner of the Year award, identifying a commercial partnership covering managed identity-security services and joint technology development.¹

CyberArk independently lists Capgemini in its partner directory as a systems integrator based in France, confirming the existence of the vendor relationship.²

A Capgemini client case study published in 2026 describes its implementation of CyberArk Privileged Access Management for a multinational European telecommunications company, including privileged-account controls, application onboarding, disaster recovery, and integration with Capgemini’s Identity as a Service platform.³

The case study describes assessments covering 25 databases and the deployment of CyberArk disaster-recovery components within Microsoft Azure infrastructure, with the customer’s disaster-recovery transition required before September 2024.³

Capgemini’s 2025 cybersecurity-services announcement expressly identifies partnerships with Claroty and Armis for securing operational-technology and internet-of-things environments, including manufacturing infrastructure.⁴

Capgemini’s public technology-partner directory identifies major cloud, cybersecurity, engineering, enterprise-software, and data-platform vendors, providing additional evidence of its general systems-integration business model.⁵

NiCE commercial relationship

In June 2026, Capgemini announced a multi-year UK HMRC transformation contract involving NiCE and Route 101, with NiCE CXone selected as the AI-powered customer-experience platform.⁶

NiCE identifies itself as incorporated in Israel, and its corporate office directory lists Ra’anana as one of its headquarters locations.^{7, 8}

Capgemini’s HMRC announcement assigns it implementation, system design, workflow integration, ongoing support, and continuous optimisation responsibilities for the proposed cloud-native customer-service platform.⁶

An earlier Capgemini customer story, published before 2020, describes collaboration with NiCE on public-sector customer-experience and administrative automation services; this historical relationship is marked [pre-2020], while the separately documented June 2026 agreement establishes that a commercial relationship existed again in 2026.^{9, 6}

A Capgemini recruitment advertisement dated 25 September 2026 sought a London-based NiCE contact-centre specialist with experience of CXone and related contact-centre systems, providing additional contemporaneous evidence of commercial capabilities supporting the platform.¹⁰

Integration scale and procurement

Independent reporting in June 2026 identified the HMRC contact-centre arrangement as a contract worth approximately £600 million including VAT, potentially extending over ten years.¹¹

Contemporaneous procurement-sector reporting described Capgemini as the lead supplier, supported by NiCE and Route 101 as technology and delivery subcontractors.¹²

The disclosed programme includes migration from legacy contact-centre products to a unified platform, with self-service, contact-centre automation, workflow integration, and AI-supported adviser capabilities.⁶

The 2026 telecommunications case study establishes a separate customer-facing CyberArk integration involving privileged credentials, database systems, cloud infrastructure, and disaster-recovery mechanisms.³

Additional vendor relationships

Capgemini’s September 2026 recruitment material identifies Armis, Veza, and ServiceNow AI Control Tower as technologies relevant to client-facing solution design, although the advertisement does not independently establish a completed production deployment.¹³

A public professional account of Armis-related training describes Capgemini representation at a three-day technical programme covering operational-technology asset visibility, attack-surface management, and vulnerability management; the account does not identify a customer implementation.¹⁴

No public evidence identified establishing a specific Capgemini procurement, deployment, or integration contract involving Wiz, SentinelOne, Check Point, Verint, or Trigo from the sources reviewed for this audit.^{5, 4}

No public evidence identified establishing whether CyberArk, Claroty, Armis, or NiCE software is deployed within Capgemini’s own core internal enterprise infrastructure rather than supplied or integrated for external customers.^{1, 3, 4, 6}

Surveillance, Biometrics & Retail Technology

Facial recognition and biometrics

Capgemini describes Capgemini Engineering as a group business providing engineering and research-and-development services, but the reviewed group-brand disclosure does not identify a specific Israeli-origin facial-recognition or biometric-identification product deployed by Capgemini.¹⁵

No public evidence identified of a named Capgemini deployment involving Trigo, BriefCam, AnyVision/Oosto, Trax, or comparable Israeli-origin facial-recognition, gait-analysis, or frictionless-retail systems.^{15, 5}

Predictive analytics and monitoring

Capgemini’s published 2025 cybersecurity announcement identifies Claroty and Armis in operational-technology security, including connected industrial environments, but does not identify predictive-policing or population-surveillance deployments.⁴

The 2026 CyberArk client case study describes monitoring of privileged-account activity, credential access, and security audit trails within a commercial telecommunications environment.³

No public evidence identified connecting those disclosed security-monitoring implementations to Israeli police, intelligence agencies, or surveillance of Palestinian populations.^{3, 4}

Third-party and bundled deployments

Capgemini’s HMRC programme expressly involves the integration of NiCE customer-experience software through a delivery structure that includes Route 101, showing that Israeli-incorporated technology can reach an end customer through a multi-party systems-integration arrangement.⁶

The disclosed NiCE CXone implementation includes AI-supported customer interaction management and adviser assistance, but the published announcement does not identify facial recognition, biometric identification, or predictive-policing functionality within the HMRC deployment.⁶

No public evidence identified that an Israeli-origin facial-recognition or population-surveillance tool reaches Capgemini customers through an undisclosed reseller, managed-security provider, or bundled enterprise suite.^{5, 4}

Cloud Infrastructure, Data Residency & Sovereign Cloud Participation

Data-centre operations

Capgemini’s 2026 telecommunications case study describes cloud-based privileged-access infrastructure and CyberArk disaster-recovery components hosted within Microsoft Azure infrastructure for an unnamed European customer.³

The cited case study does not identify Israel as the location of that customer’s data centre or the relevant Azure hosting environment.³

No public evidence identified establishing that Capgemini directly owns, leases, or operates a data centre in Israel for the activities investigated in this audit.^{5, 16}

NiCE data processing and residency

Capgemini’s June 2026 HMRC announcement specifies that NiCE CXone will be deployed on a purpose-built UK sovereign cloud designed to satisfy UK data-security requirements.⁶

The same announcement describes AI-powered customer interaction processing, real-time operational insights, and adviser-support functionality, indicating that the programme involves processing information arising from taxpayer contact-centre interactions.⁶

NiCE’s Israeli incorporation and Ra’anana headquarters establish a corporate connection to Israeli jurisdiction, while the HMRC announcement separately identifies the intended hosting arrangement as UK sovereign cloud infrastructure.^{7, 8, 6}

No public evidence identified in the disclosed HMRC contract materials establishing that UK taxpayer contact data will be stored, replicated, routed, or processed in Israel.^{6, 11}

No public evidence identified in those materials confirming whether Israeli-based NiCE personnel possess remote administrative access, technical-support access, or other access to identifiable HMRC customer information.^{6, 7}

Sovereign-cloud services

On 11 June 2026, Capgemini announced that it had become SAP’s first designated Sovereign Cloud Partner, with the designation applicable in France, Germany, the Netherlands, and the United Kingdom.¹⁶

Capgemini stated that the designation covers capabilities relating to data residency, operational control, governance, security, and cloud-service delivery.¹⁶

The announcement does not identify Israel among the territories covered by the stated sovereign-cloud designation.¹⁶

Government cloud initiatives

Capgemini’s global technology-partner directory identifies AWS, Google, and Microsoft among its major cloud ecosystem partners, but that directory does not establish Capgemini participation in any particular Israeli government cloud contract.⁵

No public evidence identified establishing Capgemini as a direct supplier, named subcontractor, or implementation contractor for Israel’s Project Nimbus programme.^{5, 16}

No public evidence identified of a Capgemini contract specifically providing digital-sovereignty infrastructure, state data-residency services, or sovereign-cloud operations to an Israeli ministry or military organisation.^{16, 5}

Defence, Intelligence & Security Sector Technology Relationships

Israeli military and intelligence contracts

Capgemini’s September 2026 corporate announcement identifies Capgemini Government Solutions as a subsidiary serving the US federal government and records an agreement to sell that subsidiary to ITC Federal.¹⁷

The announcement describes the prospective buyer’s involvement with US federal law-enforcement, homeland-security, and defence agencies, but does not identify an Israeli government or military customer for Capgemini Government Solutions.¹⁷

Capgemini’s published group-brand structure includes Capgemini Engineering, Sogeti, Cambridge Consultants, and other specialist businesses operating across engineering, technology services, testing, and cybersecurity.¹⁵

No public evidence identified establishing a direct Capgemini contract with the Israeli Ministry of Defence, Israel Defense Forces, Shin Bet, Mossad, or Israeli military-intelligence organisations in the reviewed corporate disclosures.^{17, 15, 5}

Dual-use technology

Capgemini’s cybersecurity relationships with Claroty and Armis concern industrial operational-technology security and connected infrastructure, capabilities that can have commercial and public-sector applications.⁴

Its CyberArk implementation work includes privileged-access monitoring, credential security, and cloud infrastructure integration, which are enterprise-security functions applicable across different customer sectors.³

The reviewed disclosures do not identify an Israeli military, intelligence, or occupation-related deployment of these particular Capgemini integrations.^{3, 4}

Offensive cyber and weapons technology

Capgemini’s publicly documented CyberArk partnership concerns identity security, managed services, and privileged-access protection.^{1, 2}

The reviewed cybersecurity disclosure describes operational-technology protection and security resilience rather than offensive exploit development.⁴

No public evidence identified of Capgemini providing zero-day exploits, offensive intrusion systems, spyware, or digital weapons to Israeli state actors through the relationships documented here.^{1, 4, 5}

Post-July 2024 and post-November 2024 activity

The June 2026 HMRC agreement documents a Capgemini commercial relationship involving Israeli-incorporated NiCE after both 19 July 2024 and November 2024.^{6, 7}

Capgemini’s 2025 cybersecurity disclosure likewise documents Claroty and Armis partnerships after those dates.⁴

These records establish the timing of commercial technology relationships, but do not establish provision of services to Israeli military or settlement entities.^{4, 6}

AI, Algorithmic & Autonomous Systems

Commercial AI and customer-service platforms

Capgemini’s June 2026 HMRC announcement describes deployment of NiCE CXone, an AI-powered customer-experience platform incorporating intelligent self-service, workflow automation, and real-time support for contact-centre staff.⁶

The announcement also identifies NiCE Cognigy capabilities within the delivery responsibilities assigned to Route 101.⁶

Independent technology-sector reporting confirms that the contract involves a substantial UK public-sector customer-service transformation using NiCE and Route 101 alongside Capgemini.¹⁸

AI in cybersecurity

Capgemini’s 2025 cybersecurity disclosure describes investment in generative-AI applications for security-policy development, identity management, and automated security operations.⁴

A September 2026 Capgemini recruitment advertisement seeks expertise in ServiceNow AI Control Tower and associated technology including Armis, supporting the existence of a service-development focus on AI-enabled enterprise-management platforms.¹³

AI provision to Israeli state bodies

No public evidence identified establishing a Capgemini contract to provide AI, machine learning, computer vision, or autonomous decision-support software to Israeli military, intelligence, or state-security institutions.^{5, 4, 6}

Training data and surveillance-derived datasets

The public HMRC documentation describes a UK sovereign-cloud deployment for an AI-powered customer-experience platform, but does not disclose model-training arrangements involving Israeli civilian datasets or surveillance-derived information.⁶

No public evidence identified that Capgemini-trained or Capgemini-integrated AI models used intercepted Palestinian communications, settlement-surveillance datasets, or information collected by Israeli intelligence organisations.^{6, 4, 5}

Autonomous systems and military targeting

Capgemini’s general engineering and AI disclosures describe broad enterprise technology and engineering capabilities rather than a named Israeli military targeting programme.^{15, 13}

No public evidence identified of Capgemini supplying autonomous target-generation, military kill-chain automation, or purpose-built lethal targeting software to Israeli military or security organisations.^{15, 17}

On 9 May 2025, Business Insider identified Capgemini among the customers of AI21 Labs, an Israeli artificial-intelligence developer founded in 2017 by Amnon Shashua, Yoav Shoham, and Ori Goshen. The report named Capgemini alongside Fnac and Wix, establishing contemporaneous independent reporting of a commercial customer relationship. AI21 develops proprietary large language models and enterprise generative-AI systems. The article did not identify the specific products purchased by Capgemini, the contract value, procurement dates, or whether the relationship involved internal use, client-facing integration, or both.¹⁹

On 28 March 2025, approximately six weeks before the Business Insider report, Capgemini published an article by Rajesh Iyer, its Global Head of AI and ML for Financial Services, explicitly identifying AI21’s Jamba large language model as a technology for AI-powered financial-services contact centres. Capgemini described Jamba’s hybrid state-space and transformer architecture, advanced sentiment analysis, contextual understanding, and response latency below 500 milliseconds. The article outlined how Jamba could be combined with NVIDIA NeMo for domain-specific model customisation, retrieval-augmented generation, model evaluation, and response safeguards. Proposed applications included personalised customer assistance, automated interaction analysis, and intelligent contact-centre support. This establishes that Capgemini was publicly promoting AI21’s Jamba technology for enterprise applications before 9 May 2025, although the article does not independently confirm a completed production deployment or the precise commercial licensing arrangements.²⁰

AI21’s publicly accessible technology-partner directory independently identifies Capgemini among its system-integration partners. The directory describes integration partnerships involving enterprise AI systems, scalable large-language-model deployment, and customer-specific applications. Partnerbase separately records an AI21–Capgemini technology partnership, first observed on 3 January 2026. These disclosures corroborate an ongoing technology-ecosystem relationship but do not establish its contractual structure as of May 2025. In particular, the available evidence does not demonstrate that Capgemini purchased Maestro, Wordtune, Jurassic models, or a specific Jamba licence, nor does it establish whether AI21 supplied software directly to Capgemini or through a third-party cloud provider.^{21, 22, 19, 20}

2025–2026 - no public evidence identified: the reviewed Business Insider report, Capgemini’s Jamba discussion, AI21’s partner directory, Capgemini’s technology-partner directory, and independent partnership records do not disclose an AI21–Capgemini contract, order form, licence agreement, transaction amount, named end-customer deployment, or precise list of products supplied under the relationship. The strongest product-specific evidence concerns Jamba, but its discussion in Capgemini’s March 2025 publication does not conclusively establish that Jamba was the product purchased. The customer relationship is reported, while its commercial scope remains unverified.^{19, 20, 21, 22, 5}

Technology Ecosystem & R&D Footprint

Group entities and technology capabilities

Capgemini’s official group-brand directory identifies Capgemini Invent, Capgemini Engineering, Sogeti, frog, Cambridge Consultants, and Purpose as businesses or brands within its wider structure.¹⁵

The group describes Capgemini Engineering as providing engineering and research-and-development capabilities, while Sogeti focuses on applications, software testing, cloud development, and cybersecurity.¹⁵

Israeli research and development

No public evidence identified from the reviewed group-brand and corporate-governance disclosures establishing a named Capgemini-owned Israeli research laboratory, accelerator, or engineering centre.^{15, 23}

No public evidence identified establishing an Israeli Capgemini R&D centre working specifically on military AI, signals intelligence, population surveillance, or biometric control systems.^{15, 5}

Acquisitions and investments

Capgemini announced completion of its acquisition of Syniti on 3 December 2024, describing the acquired company’s enterprise data-management, data-migration, and SAP transformation capabilities.²⁴

Capgemini’s 2025 integrated annual report identifies additional acquisitions including WNS and Cloud4C as part of its expansion in intelligent operations, cloud, data, and AI services.²⁵

No public evidence identified in the reviewed acquisition disclosures establishing that these transactions involved the purchase of an Israeli military-surveillance or signals-intelligence business.^{24, 25}

Patents and intellectual property

No public evidence identified in the reviewed Capgemini group and acquisition disclosures of a specific patent-licensing or co-development agreement with Technion, Hebrew University, the Weizmann Institute, or another Israeli research institution for military surveillance or intelligence technology.^{15, 25}

Board composition and controlling principals

Capgemini’s current Board of Directors disclosure identifies Paul Hermelin as Chairman and Aiman Ezzat as Chief Executive Officer, alongside directors including Jean-Marc Chéry, Patrick Pouyanné, Kurt Sievers, and Lila Tretikov.²³

Capgemini’s 2025 integrated annual-report governance disclosures describe the group’s board structure, independence arrangements, and director representation.²⁶

Its Board Committees page identifies the governance committees responsible for audit and risk, compensation, ethics and governance, and strategy.²⁷

The 2024 integrated annual-report governance disclosure provides an earlier composition reference for assessing changes to the board during the relevant evidence period.²⁸

No public evidence identified in these governance disclosures establishing personal investments by the named Capgemini directors in NSO Group, Cellebrite, Carbyne, Oosto, Verint, or other specified Israeli surveillance and military-technology companies.^{23, 26, 28}

The reviewed disclosures do not provide a complete inventory of directors’ private investment vehicles or beneficial ownership of unlisted companies.^{26, 28}

Civil Society Scrutiny & Regulatory History

Company disclosures and public scrutiny

Capgemini’s published statement of corporate purpose describes commitments to inclusive technology development, sustainability, and responsible business conduct.²⁹

Its publicly documented 2024–2026 technology relationships include CyberArk, Claroty, Armis, and NiCE, with the relevant disclosures describing enterprise cybersecurity and customer-experience applications.^{1, 4, 6}

No public evidence identified from the accessible corporate and independent reporting reviewed for this audit of a Capgemini-specific UN finding concerning technology provision to Israeli settlements.^{5, 11, 17}

No public evidence identified in the reviewed sources of a Capgemini-specific NGO investigation substantiating deployment of its software or integrations for surveillance of Palestinians in occupied territory.^{4, 15, 17}

Boycott and divestment campaigns

No public evidence identified in the reviewed Capgemini corporate disclosures and independent reporting of an organised campaign specifically targeting the company’s verified CyberArk, Claroty, Armis, or HMRC/NiCE integration contracts on grounds of Israeli military or settlement technology provision.^{1, 4, 11, 17}

No public evidence identified of a Capgemini corporate response to such a specifically documented campaign in the reviewed sources.^{29, 17}

Regulatory and legal actions

No public evidence identified in the reviewed Capgemini disclosures of an export-control penalty, regulatory enforcement order, or court judgment specifically concerning Capgemini technology provision to Israeli military or intelligence agencies.^{26, 17}

No public evidence identified in the reviewed material of a legal finding that Capgemini transferred customer information from the HMRC/NiCE programme into Israeli jurisdiction.^{6, 11}

Corporate governance and business activity

Capgemini’s September 2026 announcement stated that it had entered into an agreement to sell Capgemini Government Solutions to ITC Federal, with completion subject to customary conditions at the announcement date.¹⁷

The transaction announcement identifies the subsidiary’s US federal-government business but does not document an Israeli military or settlement-related reason for the disposal.¹⁷

Limits of disclosed evidence

The independent HMRC reporting and Capgemini’s own announcement identify a substantial 2026 contract involving Israeli-incorporated NiCE, while the announced UK sovereign-cloud arrangement does not independently resolve questions about remote administrative access or subcontractor data-processing permissions.^{11, 6, 7}

The reviewed corporate governance disclosures establish the identities and formal roles of Capgemini directors but do not provide complete visibility into their privately held investments.^{23, 26}

The publicly available evidence therefore establishes named commercial technology relationships while leaving internal procurement, Israeli data access, military end customers, settlement deployments, and private beneficial ownership insufficiently documented in the reviewed sources.^{1, 3, 4, 6, 26}