Digital Audit: British Gas

Enterprise Technology Stack & Vendor Relationships

British Gas’s parent company, Centrica plc, has confirmed enterprise software vendor relationships including Oracle Cloud HCM, implemented in 2013 to replace a legacy SAP HCM deployment across approximately 30,000 employees ¹. Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive) was implemented across the organisation in 2018 ¹, and Experian’s Tallyman platform has been used for debt-collection management since 2007 ¹. British Gas’s “New Energy Platform” digital-first transformation is built around the Salesforce suite, including Customer 360, Marketing Cloud, Tableau CRM and MuleSoft ¹², with the ENSEK “Ignition” SaaS platform - later acquired by Centrica - handling domestic customer quoting, billing and servicing ¹². Cloud infrastructure migration to AWS began in 2018, reaching roughly 90% cloud adoption by 2020 with a stated target of 100% cloud-native operations by 2027 ³. Centrica separately deploys Citrix Cloud services on Microsoft Azure to manage demand, following an Azure application-replatforming migration ⁴⁵. Centrica’s 2025 Annual Report and Accounts was identified as a primary disclosure document that could plausibly contain named IT and security suppliers, but it could not be successfully mined for vendor detail in this review ⁶. An automated third-party vendor-risk assessment of Centrica plc’s external security posture is published by UpGuard ⁷.

No public evidence identified of British Gas/Centrica holding a licensing, subscription, or integration relationship with Check Point, Wiz, SentinelOne, CyberArk, Nice Ltd, Verint’s security division/Cognyte, Claroty, Palo Alto Networks, Radware, Imperva, or Checkmarx, despite multiple targeted searches pairing each vendor name with “Centrica” or “British Gas.” A Verint generative-AI “Wrap Up Bot” contact-centre tool is confirmed as deployed by a different UK energy supplier, Utilita - not British Gas - and no equivalent British Gas relationship with Verint’s customer-engagement business was identified ⁸. No public evidence identified of Sapiens International supplying British Gas’s HomeCare insurance administration, and No public evidence identified of Amdocs billing-system usage by British Gas/Centrica, whose confirmed billing platform is ENSEK’s “Ignition” ¹². On the integrator side, confirmed engagements exist with Tata Consultancy Services (TCS) and hSo in cloud-migration and analytics contexts ⁴⁵, but No public evidence identified that any named integrator mandated or deployed Israeli-origin technology as part of a British Gas engagement, and No public evidence identified of named Accenture, Capgemini, or Deloitte contracts with Centrica in this review.

Surveillance, Biometrics & Retail Technology

No public evidence identified of British Gas/Centrica using facial recognition, biometric identification, gait-analysis, or behavioural-analytics technology of Israeli origin (e.g., Trigo, BriefCam, AnyVision/Oosto, or Trax). British Gas does not operate a consumer retail-store estate comparable to the supermarket chains (such as those deploying Facewatch) where such loss-prevention tools are typically found in the UK market. No public evidence identified of Israeli-origin biometric, camera, or audio-recording technology embedded in British Gas’s Hive smart-meter or smart-home hardware. No public evidence identified of Israeli-origin predictive-policing, sentiment-analysis, social-media-monitoring, or workforce-surveillance tools in use at British Gas/Centrica. No public evidence identified of indirect or bundled delivery of any of the above technology categories via third-party platform providers or managed security services used by British Gas/Centrica.

Cloud Infrastructure, Data Residency & Sovereign Cloud Participation

No public evidence identified that British Gas/Centrica operates, leases, or co-locates data-centre infrastructure within Israel. Centrica’s confirmed physical presence in Israel, at Kfar Saba, is an R&D and investment office tied to its 2015 acquisition of sensor company Panoramic Power, not a customer-facing data centre ⁹. No public evidence identified of British Gas/Centrica participation in Project Nimbus or any comparable Israeli government cloud initiative. No public evidence identified that British Gas/Centrica provides data-sovereignty, data-residency, or infrastructure-resilience services to Israeli state institutions or military bodies. Centrica’s confirmed cloud posture is that of a downstream customer of AWS, Microsoft Azure, and Salesforce ³⁴⁵ - the same hyperscale providers implicated in Project Nimbus elsewhere in the industry - rather than that of an infrastructure provider delivering sovereign-cloud services to third-party government clients.

Defence, Intelligence & Security Sector Technology Relationships

No public evidence identified of any contract, partnership, or service agreement between British Gas/Centrica and the Israeli Ministry of Defence, the IDF, Israeli intelligence agencies, or other state security bodies. No public evidence identified of British Gas/Centrica’s commercial technology - including its energy-retail platforms, Hive IoT products, Panoramic Power sensors, or Driivz EV-charging software - being reported, confirmed, or documented as deployed for military, intelligence, or law-enforcement surveillance applications in Israel or the occupied Palestinian territories. The Globes report on the Panoramic Power acquisition specifically noted no government or military customers among the roughly 700 deployment sites across 30 countries at the time of the deal ⁹. No public evidence identified of offensive cyber capability, zero-day exploit tooling, or digital-weapons development, sale, or licensing by British Gas/Centrica.

AI, Algorithmic & Autonomous Systems

No public evidence identified of AI/ML, computer-vision, or autonomous decision-support systems being provided by British Gas/Centrica to Israeli state, military, or security bodies. Centrica’s confirmed AI/ML deployment is Amazon SageMaker, integrated into the Hive product to help consumers predict heating costs and manage energy consumption - a consumer-facing UK/Ireland retail-energy application with no identified government or military nexus ³. No public evidence identified of British Gas/Centrica AI models being trained on, or given access to, civilian population data, intercepted communications, or surveillance-derived datasets originating from Israel or the OPT. No public evidence identified of autonomous target-generation, automated threat-detection, or autonomous-tracking system provision by British Gas/Centrica to Israeli military or security forces; were such evidence to exist, it would in any case fall for assessment under a defence/military-technology audit domain rather than this digital-technology domain.

Technology Ecosystem & R&D Footprint

Centrica acquired Israeli sensor-technology company Panoramic Power - headquartered in Kfar Saba, Israel, with an additional office in New York - for $60 million on 12 November 2015, building on an exclusive commercial partnership dating to June 2014 ⁹¹⁰. Panoramic Power developed wireless, self-powered, circuit-level energy-monitoring sensors paired with cloud analytics, and at the time of acquisition had over 25,000 sensors deployed across roughly 700 sites in 30 countries ⁹. Following the acquisition, Panoramic Power’s technology and team were integrated into Centrica Business Solutions as an Israel-based development centre ⁹¹¹. Named founders at acquisition were Dr. David Almagor (Chairman), Adi Shamir (COO/CTO), and Yaniv Vardi (CEO); prior investors included Marker LLC, Greylock Partners, Israel Cleantech Ventures, Clal Energy Ltd., and Qualcomm Ventures ⁹. No public evidence identified confirming whether Centrica’s Kfar Saba office remained operational beyond 2018; its status as of 2026 is unconfirmed and represents an evidence gap in this review.

Centrica Innovations, established in 2017 as an approximately £100m/$140m corporate venture fund, targeted three technology hubs - Israel, the United States, and London - investing across Distributed Energy & Power, Connected Home, AI/Robotics, EV, and Big Data/Analytics categories ¹²¹³¹⁴. A 2018 report described the fund’s budget as “mostly designated for Israel” ¹⁴. In August 2018, Centrica and the Ombu Group co-invested in Israeli EV-charging software company Driivz (founded 2012) as part of a roughly £9m ($11.67–12m) funding round ^15161718; Driivz’s product is a cloud-based EV-charging management platform sold to network operators, automakers, and utilities, and no government or military customer relationship was identified ¹⁶¹⁸. Centrica Business Solutions’ US arm also partnered with Israeli company Nostromo, based in Even Yehuda, Israel, to develop “IceBrick” ice-battery demand-shifting technology, though this remains a single-source lead drawn only from Centrica’s own site ¹¹. No public evidence identified of patent portfolios, licensing agreements, or co-development arrangements between British Gas/Centrica and Israeli-domiciled research institutions such as Technion, Hebrew University, or the Weizmann Institute.

On the broader innovation side, Centrica launched a new research and innovation venture, “Energised Futures,” on 21 June 2024 ¹⁹, and a “Building A New British Gas” case study documents the company’s wider digital-transformation programme ². Mayank Prakash, formerly the UK Department for Work and Pensions’ IT chief, moved to Centrica to take on a digitisation leadership role ²⁰.

Civil Society Scrutiny & Regulatory History

Corporate governance changes at Centrica plc are publicly disclosed: Kevin O’Byrne succeeded Scott Wheway as Chair in December 2024 ²¹²², former Home Secretary and Energy Secretary Amber Rudd joined the board as a Non-Executive Director in 2022 ²³²⁴, and the board subsequently refreshed its committee structure, with Heidi Mottram stepping down and Amber Rudd taking on a key committee role ²⁵. Institutional investors are reported to control approximately 82% of Centrica plc ²⁶. British Gas, as part of Centrica, maintains a company profile on the Business & Human Rights Resource Centre platform ²⁷.

On regulatory history, Ofgem closed its investigation into British Gas’s installation of prepayment meters under warrant ²⁸, and British Gas separately agreed a prepayment-meter (PPM) settlement disclosed via a Centrica RNS filing ²⁹; this regulatory history is unrelated to Israel or technology matters and is noted here only to confirm it is not conflated with the domain scope of this audit ²⁸²⁹.

No public evidence identified of British Gas, Centrica, or its named principals appearing in the UN OHCHR settlement-activity database. No public evidence identified of British Gas/Centrica being named in UN Special Rapporteur Francesca Albanese’s report “From economy of occupation to economy of genocide” (A/HRC/59/23, 2 July 2025); that report names approximately 40 companies - including firms such as Lockheed Martin, Elbit Systems, IBM, and Microsoft - drawn from infrastructure, finance, real estate, tourism, and resource-extraction sectors, and no UK domestic energy retailer was identified among the named entities in the sources reviewed ³⁰³¹³². This finding was based on secondary summaries rather than a full primary-document text search and is flagged as an evidence gap warranting direct verification. No public evidence identified of British Gas/Centrica in the Who Profits database, AFSC’s investigate.afsc.org database, or the “Don’t Buy Into Occupation” company lists. No public evidence identified of an organised boycott, divestment, or sanctions campaign specifically targeting British Gas/Centrica on technology-provision grounds related to Israel/OPT; identified energy-sector BDS campaign activity instead focuses on BP’s Gaza gas-exploration licences, Chevron, and other fossil-fuel majors, with British Gas/Centrica absent from BDS Movement priority-target and energy-embargo materials ³³³⁴. No public evidence identified of regulatory inquiries, export-control actions, or sanctions-related investigations involving British Gas/Centrica’s technology sales or services to Israeli state entities.

End Notes